We prepared our 2015 CSR & Sustainability Report in accordance with the Global Reporting Initiative (GRI) G4 sustainability reporting guidelines.
The following content index provide links to the sections of this website where you can find content pertaining to the GRI Performance Indicators.
Labour Practices and Decent Work
G4-LA1 Total number and rates of new employee hires and employee turnover by age group, gender and region.
G4-LA2 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation.
G4-LA3 Return to work and retention rates after parental leave, by gender.
G4-LA4 Minimum notice periods regarding operational changes, including whether these are specified in collective agreements.
Occupational Health and Safety
G4-LA5 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs.
G4-LA6 Type of injury and rates of injury, occupational diseases, lost days and absenteeism, and total number of work-related fatalities, by region and gender.
G4-LA7 Workers with high incidence of high risk of diseases related to their occupation.
G4-LA8 Health and safety topics covered in formal agreements with trade unions.
Training and Education
G4-LA9 Average hours of training per year per employee by gender and by employee category.
G4-LA10 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.
G4-LA11 Percentage of employees receiving regular performance and career development reviews, by gender and by employee category.
Diversity and Equal Opportunity
G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership and other indicators of diversity.
Equal Renumeration for Women and Men
G4-LA13 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation.
Supplier Assessment for Labour Practices
G4-LA14 Percentage of new suppliers that were screened using labour practices criteria.
G4-LA15 Significant actual and potential negative impacts for labour practices in the supply chain and actions taken.
Labour Practices Grievance Mechanisms
G4-LA16 Number of grievances about labour practices filed, addressed and resolved through formal grievance mechanisms.
G4-HR1 Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening.
G4-HR2 Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.
G4-HR3 Total number of incidents of discrimination and corrective actions taken.
Freedom of Association and Collective Bargaining
G4-HR4 Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights.
G4-HR5 Operations and suppliers identified as having significant risk for incidents of child labour and measures taken to contribute to the effective abolition of child labour.
Forced or Compulsory Labour
G4-HR6 Operations and suppliers identified as having significant risk for incidents of forced or compulsory labour, and measures to contribute to the elimination of all forms of forced or compulsory labour.
G4-HR7 Percentage of security personnel trained in the organization’s human rights policies or procedures that are relevant to operations.
G4-HR8 Total number of incidents of violations involving rights of indigenous peoples and actions taken.
G4-HR9 Total number and percentage of operations that have been subject to human rights reviews or impact assessments.
Supplier Human Rights Assessment
G4-HR10 Percentage of new suppliers that were screened using human rights criteria.
G4-HR11 Significant actual and potential negative human rights impacts in the supply chain and actions taken.
Human Rights Grievance Mechanisms
G4-HR12 Number of grievances about human rights impacts filed, addressed and resolved through formal grievance mechanisms.
G4-SO1 Percentage of operations with implemented local community engagement, impact assessments and development programs.
G4-SO2 Operations with significant actual and potential negative impacts on local communities.
G4-SO3 Total number and percentage of operations assessed for risks related to corruption and the significant risks identified.
G4-SO4 Communication and training on anti-corruption policies and procedures.
G4-SO5 Confirmed incidents of corruption and actions taken.
G4-SO6 Total value of political contributions by country and recipient/beneficiary.
G4-SO7 total number of legal actions for anti-competitive behaviour, anti-trust and monopoly practices and their outcomes.
G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.
Supplier Assessment for Impacts on Society
G4-SO9 Percentage of new suppliers that were screened using criteria for impacts on society.
G4-SO10 Significant actual and potential negative impacts on society in the supply chain and actions taken.
Grievance Mechanisms for Impacts on Society
G4-SO11 Number of grievances about impacts on society filed, addressed and resolved through formal grievance mechanisms.
Customer Health and Safety
G4-PR1 Percentage of significant product and service categories for which health and safety impacts are assessed for improvement.
G4-PR2 total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes.
Product and Service Labeling
G4-PR3 Type of product and service information required by the organization’s procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements.
G4-PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.
G4-PR5 Results of surveys measuring customer satisfaction.
G4-PR6 Sale of banned or disputed products.
G4-PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion and sponsorship, by type of outcomes.
G4-PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.
G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.