We’re committed to sustainable development and open communication about our CSR performance.

We have prepared our 2012 CSR Report using the Global Reporting Initiative (GRI) G3.1 sustainability reporting guidelines, which are the internationally accepted framework for reporting on an organization's economic, environmental and social performance. (For more information about the GRI, please visit www.globalreporting.org.)

In this section, you can access our complete GRI-compliant 2012 CSR Report, both in web form and as a downloadable pdf—over 140 pages of information about our company, our commitment to sustainable development and our recent CSR performance.

Performance Indicators

The GRI guidelines include standard disclosures made up of performance indicators and other information. Performance indicators are subject areas that the GRI has identified as being of interest to an organization’s stakeholders.

The GRI has assigned an alpha-numeric code to each group of performance indicators, as follows: EC1, etc.: Economic; EN1, etc.: Environmental; HR1, etc.: Human Rights; LA1, etc: Labour Practices and Decent Work; SO1, etc.: Society; and PR1, etc.: Product Responsibility. You will see these GRI codes in the Economic, Environmental and Social ‘Indicators’ section of our report.

GRI Application Level: "A"

The GRI classifies reports as Application Level A, B or C, depending on the number and set of guidelines’ disclosures used by a reporting organization. A higher grade, indicates a higher level of transparency. Organizations can declare their own Application Level. For more information on the GRI application levels, please visit https://www.globalreporting.org.

In preparing our 2012 CSR Report, we have addressed all of the GRI G3 Performance Indicators. We have also responded to each core G3.1 Indicator with due regard to the G3.1 "Materiality Principle".

As a result of having met these requirements, we have self-declared this 2012 report to be at the GRI’s "A" application level.