Letter from Al Monaco, President & CEO
Welcome to Enbridge’s 10th annual Corporate Social Responsibility (CSR) Report, which provides an overview of our social, environmental and governance performance in 2012. It also provides updates on issues raised in prior years and covers developments to mid-2013 that are significant from a CSR perspective.
CSR is the integration of social and environmental considerations in business decision-making in ways that are transparent and accountable to stakeholders. Enbridge’s corporate values are Safety, Integrity and Respect in support of our communities, the environment and each other. We believe our CSR policies, practices and commitments help us live those values and create additional value on many different levels. They help us engage and problem solve in meaningful ways with our employees, customers, land owners, local communities and other stakeholders. And, even more so now than was the case 10 years ago when we released our first CSR Report, they are critical to our ability to meet the changing expectations of our company and our industry regarding risk management and approval processes for energy infrastructure.
Driven by new technologies that are dramatically changing energy supply and demand equations, North America has entered a period of transformation in the way energy is produced, transported and used. As a business that is, in many ways, at the nexus of energy issues in North America, our company is deeply involved in this shift. We provide the transportation link between energy supply and demand for oil, gas and renewables. We connect the different energy markets that provide heat and light to homes, fuel for vehicles and planes, and many other essential products and services that support prosperity and quality of life for millions of people.
One of our biggest challenges is achieving unprecedented levels of performance in safety and environmental protection while at the same time realizing the social and economic benefits created by new energy opportunities. Local communities want more information and support on safety and emergency response issues, and more robust engagement on both projects and operations. There is considerable public policy debate on climate change and the expansion of oil and gas production and pipelines in North America. First Nations and other Aboriginal and Native American groups want better collaboration with business and government on sustainable development of natural resources and energy infrastructure.
We are responding to these and other new realities in ways that are fundamentally changing the way we do business. We are determined to be the industry leader in operational safety and reliability and we have established an Operational Risk Management (ORM) Plan to meet that objective across six key areas. The ORM plan sits alongside our strategic plan and, beginning in 2013, our progress will be independently verified.
We have undertaken one of the most extensive pipeline inspection and preventative maintenance programs in the history of our pipeline industry in North America. We are using some of the most advanced tools and technologies available to reduce the risk of accidents in all of our operations and facilities. To enhance transparency, we’ve issued a separate public report in 2013 on our progress on our safety and operational reliability goals.
As documented in this CSR Report, we’re adopting more proactive and rigorous approaches to consultation and engagement on all of our projects and operations. We’re engaging with stakeholders and decision makers earlier and more often. Our outreach activities include presentations to municipal government, public open houses and information sessions along rights-of-way, meetings and collaboration with first responders at the local level, and meetings and collaboration with community and non-profit organizations. The development of energy infrastructure in both Canada and the U.S. also requires consulting with Aboriginal and Native American groups and building mutually beneficial relationships that respect Treaty and other Aboriginal rights. The input we receive from our enhanced consultation and engagement efforts is enabling us to make better decisions on safety measures, routes, environmental risk mitigation and community benefits.
This report also reviews our CSR results and opportunities. We’ve made our investments in renewable and alternative energy technologies a key element of our business strategy, and are currently the largest generator of solar—and the second largest generator of wind—energy in Canada. We’re also investing in geothermal and run-of-river power generation, and technologies that will make it possible to store renewable energy.
We’ve met our initial targets for reducing our direct carbon emissions and we’re making progress on reporting on our Scope 1 and 2 GHG emissions through our participation in the CDP Global 500 Carbon Disclosure ranking. We collaborate with our industry and other interested parties on climate change issues beyond our decision-making scope as an individual company. We support efforts by our Gas Distribution customers to use energy wisely through our demand-side management programs.
We also continue to honour our Neutral Footprint commitments to plant a tree for every tree we remove, to help conserve an acre of natural habitat for every acre we permanently alter when building new infrastructure, and to generate a kilowatt hour of renewable energy for every kilowatt hour of additional energy our operations consume.
In mid-2013, we appointed our first Chief Sustainability Officer (CSO). This new role in our company has a mandate to help us update our sustainability policies and priorities at an enterprise-wide level, and to ensure we’re making social and environmental objectives part of all of our business systems and processes. Our CSO also has a mandate to improve our outreach on sustainability issues, including to groups that are critical of us, and to report back on how effective we are at addressing the issues that matter most to stakeholders and the future of our business.
Finally, with respect to our CSR reporting practices, this report was prepared using the Global Reporting Initiative’s (GRI) G3.1 disclosure guidelines. To date there has been a one year gap between our annual report on our financial performance and our annual report on our CSR and sustainability (or, non-financial) performance. We’re working to close that gap by spring 2014 and will also be taking steps to strengthen the way we determine materiality in our CSR reporting.
Thank you for your interest in our 2013 CSR Report. I’d like to acknowledge and thank all of the Enbridge employees whose everyday actions and dedication to their work makes our progress on our social, environmental and governance commitments possible. We’d value your ideas and input and would like to hear from you about this report. Please refer to the contact information at the back if you require further information or wish to provide us with your feedback.
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